* Ensure you take a snug measurement of your dogs neck circumference.
* We have allowed for the extra room, do not leave any extra room when taking the measurement.
* Measuring your dog's neck circumference will give you the most accurate sizing, do not measure the length of a previous collar.
* See video for further details:
Each product is meticulously handcrafted by our skilled team using only the finest materials. We provide a workmanship warranty on products ( as per below) and all products are supported by a 100% MONEY BACK GUARANTEE . If you're not satisfied with the quality upon receiving your product, simply return it within 7 days for a full refund of the purchase price.
Terms & Conditions
For further assistance, please contact info@rogueroyalty.com.au with your name, invoice number, and details of your inquiry.
ORDER PICKING
Our team processes orders daily and all orders are picked early in the morning and despatched by 2 pm. NOTE: Ordering the night before or early morning before 7:00 am helps us process your order.
WORLDWIDE SHIPPING
We ship to any address in the world. Each country determines customs or duties that may be levied on goods and your order may incur charges due to factors that are beyond our control. Please check with your local customs for rules, restrictions, or tax duties before ordering.
Rogue Royalty offers shipping insurance to cover lost deliveries or items damaged in transit. If the shipping insurance option is not chosen we are unable to insure and therefore at times unable to replace uninsured items.
FREE SHIPPING.
Free Shipping is done at Rogue Royalty discretion. In selected FREE SHIPPING the customer acknowledges and accepts Rogue Royalty is free from any liabilities therein.
EXPRESS/COURIER SERVICE.
Express shipping applies for orders placed before 10 am on the previous day.
Same or next-day Express services are not guaranteed when shipped to states other than NSW and may take a longer period of time.
Please note that once your order is dispatched from our premises, whilst every effort is made to ensure you receive your quality Rogue Royalty item we are unable to accept liability for any issues that may relate to delivery.
For any further queries please email us at info@rogueroyalty.com.au