Shipping & Delivery
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Once an order is placed, please allow 1 to 3 business days for dispatch from our location. Once dispatched, delivery will be consistent with courier timeframes, which is viewable via your order's tracking number. Orders will only be dispatched once payment has been cleared and shipping is paid.
From time to time due to world events and factors beyond control freight companies experience delays which may delay a delivery. -
Our website displays pricing in your location's currency for convenience and clarity. All totals shown during checkout will display in Australian Dollars (AUD) as we are an Australian-based business. Any higher amounts are simply currency conversion being displayed and arenotan extra charge.
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Yes, we ship worldwide. Shipping costs can be calculated at checkout for your order size, weight and location. Orders over $300 are eligible for free international shipping!
Returns, Exchanges, and Stock
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Our policy is detailed here. We gladly accept exchanges for any orders provided the items are in retail condition, have not been damaged and are not clearance products. Postage is payable by the customer and all exchanges must be made within 7 days of delivery. If the item you would like to exchange your order with is out of stock, please contact our team at info@rogueroyalty.com.au for assistance.
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Some products may be temporarily out of stock due to material supply issues or delays in manufacturing. If your order is affected, our team will reach out to confirm an alternative, place you on our backorder system, or arrange partial shipment for available items.
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Unfortunately, discount codes only apply to orders placed after the sale launch. We are unable to process discounts retroactively for prior orders.
Store and Customer Support
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Yes! Our showroom is located at 1/49 Blaxland Road, Campbelltown NSW 2560. We’re directly across from the Ford motor dealership and next to Tyre Power.
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Dogs are welcome, but they must be leashed and under control. Dogs that mark are not permitted due to health regulations. Our staff may ask for dogs to be removed at their discretion.
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Yes, simply select 'in-store pickup' at checkout and enter your pickup date in the special instructions. Please call us before arrival to ensure your order is ready.
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Please allow up to 24 hours for a response. We’re a small team working hard across all aspects of the business. If you don’t see a reply, please check your junk or spam folder.
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If you encounter an issue with your order, please email us at info@rogueroyalty.com.au, and one of our team members will assist you promptly.
