SupaTuff® Lifetime Guarantee

SupaTuff® Lifetime Guarantee
  • Lifetime Replacement Warranty, Lifetime refers to the age of the dog.
  • It covers years of normal wear and tear.
  • Damage caused by the dog [or another dog] to either the material or the hardware is not covered. 
  • Dogs chewing leads, collars or equipment is not covered as this is beyond our control.
  • Use in sporting or working dogs is not considered normal wear and tear.
  • If the product retains it’s functional purpose, minor issues due to wear and tear such as fraying, loss of eyelets or colour are not covered.
  • All claims must be submitted in writing with images and purchase proof
  • There is not obligation on the Rogue Royalty to pay for freight or other associated costs whereby a refund or replacement is unsuccessful