SupaTuff® Lifetime Guarantee
- Lifetime Replacement Warranty, Lifetime refers to the age of the dog.
- It covers years of normal wear and tear.
- Damage caused by the dog [or another dog] to either the material or the hardware is not covered.
- Dogs chewing leads, collars or equipment is not covered as this is beyond our control.
- Use in sporting or working dogs is not considered normal wear and tear.
- If the product retains it’s functional purpose, minor issues due to wear and tear such as fraying, loss of eyelets or colour are not covered.
- All claims must be submitted in writing with images and purchase proof
- There is not obligation on the Rogue Royalty to pay for freight or other associated costs whereby a refund or replacement is unsuccessful