Quality Features
Quality Commitment
We believe in demonstrating quality through our work, not just words. That's why we offer a 100% money-back guarantee if you're dissatisfied with the quality or craftsmanship of your product upon receipt.
Leather
We exclusively use high-quality bridle leather for all our products. We do not use PU leather or synthetic alternatives. PU leather, often marketed as genuine leather, is actually an imitation made from polyurethane, a plastic that mimics the look and texture of real leather.
PU leather is typically created by applying a polyurethane coating to a base of fibers, commonly polyester. It may also be combined with real leather to produce what's known as "bi-cast" or "double-cast" leather, where a layer of PVC or PU covers a base of genuine leather.
Premium Features of Our Dog Collars:
Each product is meticulously handcrafted by our skilled team using only the finest materials. We provide a 10-Year Warranty on craftsmanship, and our products are supported by a MONEY BACK GUARANTEE for both craftsmanship and quality. If you're not satisfied with the quality upon receiving your product, simply return it within 7 days for a full refund of the purchase price.
Terms & Conditions
For further assistance, please contact info@rogueroyalty.com.au with your name, invoice number, and details of your inquiry.
About Our Leather
Bridle leather is renowned for its beauty, durability, and longevity. Crafted with expert skill, each piece undergoes meticulous finishing using traditional techniques. This craftsmanship enhances its appearance, feel, and robustness over time.
We recommend applying our All Natural Leather Balm immediately after purchasing your leather collar. This balm forms a protective barrier on the surface while nourishing the leather fibers, ensuring longevity and protection.
Maintenance Tips for Leather
Leather is a natural material that requires regular care to maintain its premium condition. Improper care, use, or maintenance may damage the leather and void the product warranty.
Handling Wet Leather
Storing Your Leather Collar
Cleaning Your Leather Dog Collar
Dress Leather Collars
Our luxury dress collars feature handmade designs with rose gold, black plated fittings, beads, crystals, and other embellishments. With heavy use, these collars and fittings may sustain damage, though the collar remains functional. For dogs prone to rough wear, we recommend selecting dark leather collars with solid steel or brass hardware, or collars from our SupaTuff range. Please note, while rose gold and black fittings are double plated, they may scratch or chip over time.
ORDER PICKING
Our team processes orders daily and all orders are picked early in the morning and despatched by 2 pm. NOTE: Ordering the night before or early morning before 7:00 am helps us process your order.
WORLDWIDE SHIPPING
We ship to any address in the world. Each country determines customs or duties that may be levied on goods and your order may incur charges due to factors that are beyond our control. Please check with your local customs for rules, restrictions, or tax duties before ordering.
Rogue Royalty offers shipping insurance to cover lost deliveries or items damaged in transit. If the shipping insurance option is not chosen we are unable to insure and therefore at times unable to replace uninsured items.
FREE SHIPPING.
Free Shipping is done at Rogue Royalty discretion. In selected FREE SHIPPING the customer acknowledges and accepts Rogue Royalty is free from any liabilities therein.
EXPRESS/COURIER SERVICE.
Express shipping applies for orders placed before 10 am on the previous day.
Same or next-day Express services are not guaranteed when shipped to states other than NSW and may take a longer period of time.
Please note that once your order is dispatched from our premises, whilst every effort is made to ensure you receive your quality Rogue Royalty item we are unable to accept liability for any issues that may relate to delivery.
For any further queries please email us at info@rogueroyalty.com.au