Warranty

Each product is meticulously handcrafted by our skilled team using only the finest materials. We provide a 10-year Warranty on craftsmanship, and our products are supported by a MONEY BACK GUARANTEE for both craftsmanship and quality. If you're not satisfied with the quality upon receiving your product, simply return it within 7 days for a full refund of the purchase price.

Terms & Conditions

• Change of Mind/Incorrect Sizing: Items must be returned in their original sale condition within 7 days of receipt, unworn, unused, and undamaged.
• Inspection: All items undergo a thorough inspection before dispatch. Damage occurring during use is considered normal wear and tear beyond our control.
• Sale/Clearance Items: No refunds or exchanges unless defective at the time of sale.
• Exchanges and Returns: If the error is ours, we cover all costs. If due to customer error, the return must include a prepaid satchel for sending out the correct product. Shipping costs may apply without a prepaid parcel.
• Exchange Value: For exchanges of differing value from the original purchase, we will contact you to confirm any additional charge or refund.
• Refunds: Refunds are issued via the original payment method.
• In-Store Returns: Items must be returned in-store within 7 days of receipt with proof of purchase for a refund or exchange.
• Aftercare: Following our aftercare instructions is essential to maintain warranty terms.

For further assistance, please contact info@rogueroyalty.com.au with your name, invoice number, and details of your inquiry.