SupaTuff products are made with supreme quality webbing, fittings and exceptional quality stitching and finishing. As a result they easily last a lifetime and are backed by our LIFETIME GUARANTEE.
If you receive/purchase a SupaTuff® item and think it isn’t a truly quality product you will receive a full refund on the item purchase price if you return it to us within 7 days of receipt.
Every product is handcrafted by our highly skilled team using only the highest quality materials. We give a 10-Year Warranty on the workmanship and our products are fully backed with a MONEY BACK GUARANTEEfor workmanship and quality. If you receive your product and are not satisfied with the quality, send it back within 7 days of receipt and we provide a full refund for the cost of the product.
TERMS & CONDITIONS
Our team processes orders daily and all orders are picked early in the morning and despatched by 2 pm. NOTE: Ordering the night before or early morning before 7:00 am helps us process your order.
We ship to any address in the world. Each country determines customs or duties that may be levied on goods and your order may incur charges due to factors that are beyond our control. Please check with your local customs for rules, restrictions, or tax duties before ordering.
Rogue Royalty offers shipping insurance to cover lost deliveries or items damaged in transit. If the shipping insurance option is not chosen we are unable to insure and therefore at times unable to replace uninsured items.
Free Shipping is done at Rogue Royalty discretion. In selected FREE SHIPPING the customer acknowledges and accepts Rogue Royalty is free from any liabilities therein.
Express shipping applies for orders placed before 10 am on the previous day.
Same or next-day Express services are not guaranteed when shipped to states other than NSW and may take a longer period of time.
Please note that once your order is dispatched from our premises, whilst every effort is made to ensure you receive your quality Rogue Royalty item we are unable to accept liability for any issues that may relate to delivery.
Please note that all Rogue Royalty goods are dispatched from our Australian fulfillment centre. Unfortunately, due to the high volume of parcels in the Australian and international postal network following the Coronavirus pandemic, logistics companies have advised orders may be impacted with possible delays.
We want to assure you we are working closely with our delivery partners to ensure your orders get to you as quickly as possible.
We apologise for any delays and appreciate your patience in these unprecedented times. These delays are beyond the control of Rogue Royalty and we are doing our best to turn around your orders/returns promptly.
For any further queries please email us at firstname.lastname@example.org
SUPATUFF RANGE PRODUCT SPECS
HARDWARE & FITTINGS
SupaTuff is our range dedicated to the ultimate in strength and durabilty. To maintain the supreme quality standard of this equipment we use premium quality components that undergo rigorous testing and inspection. These include:
SupaTuff webbing is custom made according to our special specifications.
- 48mm wide ( Wide Fit Collars & Heavy Duty Harnesses)
- 40mm wide (Regular Fit Collars)
- 30mm (SupaTuff Bullsnap leashes 120cm, 60cm & 30cm)
- 25mm ( SupaTuff Slim Fit collars, couplers and standard leashes)
Our quality accessories are made to provide you with many years of use. Follow our after care instructions to ensure your maintainence compliments its longevity and quality.